Only possible in Hamburg
The free transportation with MOIA for people with a severly disabled person´s pass and (if applicable) with a supplementary sheet is possible from 01th of January 2023!
Our registration office at the ZOB will be open from 01th of Dezember 2022!
Please note that we can only process your application if you have previously made an appointment. You can find more information about this process here!
- We want to make MOIA accessible for all
- MOIA is providing people with a severly disabled person´s pass with a special status (only possible in Hamburg) that will allow them, or their caretaker to ride free of charge
- You need to have specific documents to apply for that status
- Three conditions may entitle you to a free ride with us
1. You are eligible to ride MOIA free of charge for your own until the expiration date of the supplementary sheet if you are in possesion of
- a valid identity card (in german: "Personalausweis"), plus
- a valid severely disabled person’s pass in green and orange (in german: "Schwerbehindertenausweis"), plus
- a valid supplementary sheet (in german: "Wertmarke")
2. You are eligible to ride MOIA free of charge for your own and your caretaker until the expiration date of the supplementary sheet if you are in possesion of
- a valid identity card (in german: "Personalausweis"), plus
- a valid severely disabled person’s pass in green and orange (in german: "Schwerbehindertenausweis") with the mark “B” on it, plus
- a valid supplementary sheet (in german: "Wertmarke")
3. You have to pay for the ride and only your cartetaker is eligible to request free rides for 6 month if you provide us with
- a valid identity card (in german: "Personalausweis"), plus
- a valid severely disabled person’s pass in green and orange (in german: Schwerbehindertenausweis) with the mark “B” on it
The documents
- A guide and assistence dog may also be taken with you. Please take a look at this article about that topic
- The price reduction takes place during the booking process. Please note that additional people travelling with you need to pay for the ride as usual
- For MOIA Express trips, a small service fee is calculated
- Please bring your documents with you on every MOIA ride and show them to your driver
- We explain the application process in detail here
- This article gives you all information about how to find our office
- Please contact our customer service team if you still have any questions
Expanding our service and dovetailing our tariffs is made possible in part by the funding guidelines "Model Projects to Strengthen Public Transport" set out by the Federal Ministry of Digital Affairs and Transport, for which MOIA was selected together with the Free and Hanseatic City Authority for Transport and Mobility Change.
