- The base price is the minimum fee to be paid when booking a MOIA trip
- It is calculated as follows:
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€4,- for the first passenger
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€2,- for the second passenger
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€1,- for each additional passenger
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- In addition to the base fee we charge variable ridepooling surcharges for each booking, the amount varies depending on the number of people booked, the day of the week, and the current demand
- This can lead into different prices for a trip despite of identical starting and destination points
- There are no additional costs for a ride in an wheelchair accessible vehicle. As with other service classes, the fare is determined using our dynamic pricing model
- Under certain conditions, transportation with us can be provided free of charge
- If you add MOIA Express or you make a prebooking you will have to pay a small extra fee
- Families and children benefit from special prices
- In Hamburg and Hanover children aged 0-14 travel free of charge when accompanied by an adult. This can be their parents, or alternatively their grandma or grandad, a brother, sister, uncle or aunt
- In Hamburg children travelling alone also get a 50% discount – if they are going to play sport, for example, or visiting their grandparents or friends
- Anyone over the age of 15 travelling with a child is deemed to be an adult. Children up to the age of 6 may only ride in the company of an eligible guardian. Children between
6 and 14 years of age require permission (in writing or digital) from a parent or an guardian if they are travelling unaccompanied. More information can be found here
- The distance used for the calculation is the direct distance from the start point to the destination, regardless of whether the vehicle takes a different route because you are taking along more passengers
- You can find more information about the pricing in our terms of transportation
- You know in advance what your ride will cost and you can rely on that price, even in case of traffic jams or detours
- If you want to get a better feeling about our price level you can request a trip in the MOIA app and check the price. You can abord the booking on this step at any time. Please note that if you want to ride later the price may have already changed
