This help article answers the following questions
What is Smart Saver?
- Smart Saver is a monthly discount offer from MOIA
- IMPORTANT: Smart Saver can currently only be used for rides in the Hamburg service area
- The feature offers you the chance to receive a discount on every MOIA ride during the time period of the offer, depending on the Smart Saver product you purchase
- A Smart Saver product is valid for 30 days. Starting from the day after the booking
- The product purchased expires after 30 days. It is not automatically extended. It is therefore not a continually extending subscription and you have the best possible flexibility
- You can only purchase one Smart Saver product per offer time period
- Currently we have Smart Saver 25 and Smart Saver 50 offers for you in our range
- With Smart Saver 25 you save 25% off every MOIA ride
- With Smart Saver 50 the price of your MOIA ride is reduced by 50%
How do I buy Smart Saver deals?
- The booking takes place via the MOIA App and must be charged to the respective account holder via a payment method provided
- Third party bookings are unfortunately not possible
- In your personal account, you can find corresponding information about our features. Just tap on it
- You will then find an overview with all deals that you can book
- Choose the product that suits you best. The price will be shown to you transparently
- Confirm your selection
- After purchase, you will receive an invoice by email. (Check your spam folder, in case the invoice ends up there)
- In this rubric you will then find your active Smart Saver deal. The validity period is also shown here
How does the price reduction work?
- The price reduction takes place automatically for every MOIA ride. Before making a firm booking, you are shown which price reduction will apply with your Smart Saver deal
- After every ride, you also receive an invoice by email. This also shows the price reduction of your ride
- Smart Saver can be combined with vouchers, if it is actively saved in the app before you book the ride.