Booking a MOIA couldn’t be easier. Simply follow the steps below:
Register with the MOIA app by providing your details
When you are signed in, you can enter your collection point, destination other passengers or a child seat
Then click on “Get offer”
NEW PROCESS: Our app will give you up to three different offers, including price, pickup and arrival time. (The new feature will be introduced gradually to all customers and will be available after an update to the latest app version). In comparison to the old booking process, where you could only select the pickup time with the fixed time parameters (immediate, +5min, +10 min) and had to switch circumstantially between the offers, to see the arrival time, the update gives you much more flexibility according to your individual needs and all times and prices are visible at a single glance.
If you agree with the price, pick-up and arrival time of one of our offers, you can place a binding booking with your deposited means of payment for your ride by sliding the button at the bottom of the screen.
Once you have booked, you will be taken to your boarding pass, which clearly summarizes all the information about your journey
Within the boarding pass, you can let the app direct you to your MOIA stop. All you have to do is go there and keep an eye out for your MOIA. You can recognize it by the vehicle number, which is clearly visible on the window
Climb in, make yourself comfortable, and travel straight to the closest stop to your destination
Bookings by phone are not possible. Here you can find information how to download our app