Booking a MOIA couldn’t be easier. Simply follow the steps below:
- Register with the MOIA app by providing your details
- When you are signed in, you can enter your collection point, destination other passengers or child seats
- Then click on “Get offer”
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The MOIA Ridesharing App will give you up to six different offers, including price, pickup and arrival time
- If you agree with the price, pick-up and arrival time of one of our offers, you can place a binding booking with your deposited means of payment for your ride by pressing the button at the bottom of the screen
- We consider a lot of options when finding the right MOIA for you. This might take a little while, but not more than about one minute. This step makes it possible to offer you and others many more trips
- When we’re able to find a matching vehicle for you, we will immediately show you your trip overview that tells you your pick up time, pick up and drop off stops, how long you need to walk to the stops and your arrival time. What happens when MOIA doesn´t find a vehicle?
- You will not see the number and location of your MOIA until about three minutes before departure within your trip overview. If you want, these details can also be sent in a push notification. We first confirm your MOIA booking, then specify which MOIA will pick you up. This means we can always choose the best MOIA for you at any moment by including the entire fleet, possible cancellations, and the current traffic situation. More details see: when will MOIA pick me up?
- Climb in, make yourself comfortable and enjoy your ride
Bookings by phone are not possible. Here you can find information how to download our app.