How do I get support during the autonomous test ride?

Got an urgent question or need support during your ride? Contact the fleet control center via the support button above your seat. You’ll recognize it by the phone icon
Don’t be surprised if the fleet control center contacts you or the safety drivers during your ride. You’ll hear a voice through the vehicle’s speakers
Please only use the support button when you really need it. Repeated unnecessary use may lead to exclusion from the test phase

Next to the support button above your seat, you’ll also find a red emergency button: the SOS/Stop button
Press it, and the vehicle immediately connects you with the fleet control center, who’ll take care of you right away. Your safety driver will help too
Please only press the SOS/Stop button in a real emergency. Misuse may lead to exclusion from the test phase

Please talk to the safety drivers as little as possible
If you can, also avoid loud conversations or unnecessary noise
This helps them stay fully focused on their task
Don’t be surprised if you hear a signal tone or short announcements from the safety drivers. This is normal in the test phase

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