Safety measures at MOIA

This help article provides answers to the following topics

1. Protection of the driver
2. Available seats in our vehicles
3. It is compulsory to wear a mask
4. Regular cleaning
5. Contactless trip
6. Precautions at our hubs
   
   
   
   

Protection of the driver

• Protective films were installed in the vehicles to separate the driver from the passengers
  
  

Available seats in our vehicles

• The maximum number of passengers is 6 people
  
  

It is compulsory to wear a mask

• The mask provisions persist!
• Children up to 6 years of age are generally exempt from the mask requirement
• All other age groups are required to wear at least a medical mask (or higher protection standard) in the passenger space
• We have to refuse or prematurely terminate a trip in case of ignoring these regulations
  
  

Regular cleaning

• During times of operation, the vehicles are regularly cleaned
  
  

Contactless trips

• Through our automatic door opening and the payment via our app, further contacts are avoided
  
  

Precautions at our hubs

• Implementation of comprehensive employee training courses on infection protection 
• We have tightened up the safety related precautions at our hubs (for example by applying distance lines on the floors)