Safety measures at MOIA

For your safety on board as well as for our employees and staff, we will continue to expand the protective measures in the operational business during the corona pandemic

• We will carry out random checks on customers to ensure compliance with the 3G rule in the vehicles. We adhere to the legal requirements. You should have an analog or digital proof and your photo ID with you. The negative test must not be older than 48 hours (PCR test) or 24 hours (rapid antigen test). Self-tests do not count as proof. Children up to the age of six and schoolchildren are exempt from the 3G rule. 
• We also apply the 3G rule to our employees. 

• Due to the increasing number of corona infections and the latest federal-state decisions, we adjust the number of passengers in our MOIA for your safety. The maximum number of passengers will be limited to 5 people immediately. The seat directly behind the driver will be blocked for usage

It is compulsory to wear a mask

• Children up to 6 years of age are generally exempt from the mask requirement.

• All other age groups are required to wear a mouth-nose protection (at least surgical mask) in the passenger space

Regular cleaning: During times of operation, the vehicles are regularly cleaned

Disinfection wipes on board: Free disinfection wipes are waiting for you at pickup

QR codes in all vehicles for contact tracking via the Corona Warn App

• As an additional, individually usable security measure, we offer you to check-in to the Corona Warn App for the duration of your ride

• You can then check-in from the comfort of your seat

• The use of the QR codes is voluntary and will not be checked by our drivers

• The QR code can be used to track "event-based risk encounters" and thus also make it easier to identify where you might have become infected

Contactless trips: Through our automatic door opening and the payment via our app, further contacts are avoided

Precautions at our hubs:

• At our hubs, all employees are required to wear masks

• Implementation of comprehensive employee training courses on infection protection 

• We have tightened up the safety related precautions at our hubs (for example by applying distance lines on the floors)