3D Secure is a process designed to increase the security of online credit card payments
After the customer enters his or her credit card number, a connection is made to the card issuer so that the customer confirms his or her identity. Correct authentication is mandatory for the credit card payment to be executed
Each bank decides for itself how and when it requires verification from its customers. This can be a PIN sent by SMS, a fingerprint or a previously defined answer to a personal security question
Also, when booking a ride through the MOIA app you will be asked for authentication according to the rules and implementation of your bank
Depending on which method your bank uses, you will be directed to an extra page of your bank in the booking process and asked to authenticate. Once you have verified yourself, you can complete your booking. If the verification is not completed, no booking can be made. In that case you can try again
For payments with other means of payment (PayPal, GooglePay and ApplePay) there will be no changes in the booking process.