- Yes, this is possible. Just open the MOIA app
- In the category "payment data" you can
- Add, remove or change payment methods
- Add, remove or change invoice addresses
- In your "account area" you can also customize the following personal data on your own:
- Name
- Privacy settings such as analytics data or personalized marketing (e-mail, text message, Push notification, ads such as social media)
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Privacy settings like analytics data or personalized marketing (email, SMS, push messages, ads like social media)
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Accessibility settings such as impaired vision, more time for walking, etc....
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Activation of the hvv partnership
- If you want to add a different mobile number to your profile, please log out of the app. When you log in again, you will be asked which mobile number you want to use. Then enter your new mobile number. When you are asked which email address you want to link the mobile number to, you can enter your existing MOIA email address. The system will recognize your email address and automatically add the new number to your profile
- If you want to change your email address please contact the customer service team and note the following:
- The request must be submitted by email with your current MOIA address
- Please use the subject "Change mail account" for a quick handling
- Tell us the new email address that you would like to use
- Write the request to datarequest@moia.io
- How to delete your MOIA account is explained here.
- All information about the handling of your personal data can be found in our privacy policy
