For customers with special mobility needs assistance, such as wheelchair users, or children or elderly passengers who need personal attention from pick-up to drop-off, the "hand to hand" service of MOIA’s partner CareDriver in Hamburg is a good alternative.
CareDriver will pick you up personally from the place where you want to start, no matter if that is your flat or at your front door. The driver helps you boarding and exiting the vehicle. At your destination you will be brought to the final point you want to reach.
Which vehicles does CareDriver use?
Depending on your individual needs, you can ride in a vehicle suitable for wheelchair transport, a converted VW Caddy. If you do not need a wheelchair, you ride in a Skoda Octavia or a regular VW Caddy.
How can I book a CareDriver?
The booking is made via the CareDriver app. You register first and then you send a request for your journey with date and time as well as start and destination address. Within one hour you will receive an answer by e-mail.
How can you pay your trip at CareDriver?
Payment is conveniently made by credit card via the app or on account. Information about the prices can be found on www.caredriver.de.