You can trace the route of your MOIA in your trip overview (will be shown up to 3 minutes before your pick up time) by tapping on the vehicle icon in the left corner, on top of your boarding pass
If your MOIA is not moving, the chances are that your internet connection is not currently stable or the MOIA is stuck in a traffic jam
But always bear in mind: if we are delayed, we will notify you via your trip overview
