My MOIA is no longer moving in the app
- You can trace the route of your MOIA in your trip overview (will be shown up to 3 minutes before your pick up time) by tapping on the vehicle icon in the left corner, on top of your boarding pass
- If your MOIA is not moving, the chances are that your internet connection is not currently stable or the MOIA is stuck in a traffic jam
- But always bear in mind: if we are delayed, we will notify you via your trip overview
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