The MOIA app cannot find my location
- If your location cannot be found, this is usually because we need your permission for location sharing or because location services on your phone are deactivated
- Problem-free service is only guaranteed if the MOIA app has permanent access to your location
- When using the app for the first time, you can give us your permission – or you can do so later on within the settings of your device
- Difficulties may also occur if walls, vehicle roofs, tall buildings, and other obstacles temporarily block the GPS satellites
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