It might be possible to resolve this very easily – please start by checking the following:
- We currently only accept VISA and MasterCard (credit cards/prepaid credit cards)
- Has the credit card number been entered correctly and in full?
- Is the credit card still valid?
- Has the CVC code been entered correctly?
Are you still having problems? Then feel free to contact us by our form, describe the problem in as much detail as possible. We will get back in touch as soon as we can.