We will look into it right away, because if someone has accessed your MOIA account without authorization, the security of your account may be at risk. Typical signs of a hacked account include:
- You can see unexpected and completed journeys that you have not made
- You have trouble signing in to your account
- Account details have been amended without your knowledge
- You can see unexpected charges from stored means of payment.
Even if only one of the aforementioned points applies or if you are unsure, please fill in the form and send it off. We will get back in touch as soon as we can.