- Due to our concession, our drivers are not allowed to drop you off directly at your destination or at any different location from one of our stops
- In case of a deviation the driver risks that we lose our permission to offer our service
- With your booking you agree to the selected stops and receive them bindingly
- A ride can be terminated at the booked destination or at any other passenger's stop reached before
- In urgent cases our driver will drop you off where you can exit the vehicle safely in cases of emergency
- You share the ride with other MOIA customers with similar destinations. In order to allow everyone to arrive on time, it is not possible to change destination during the journey
- However, what you can do is to book a new vehicle once you have ended your current journey