Yes, you can cancel a booked journey at any time without having any costs for that. Simply click on “Cancel journey” at the bottom of your boarding pass.
Articles in this section
- The boarding pass (pickup and dropoff)
- Can children ride with MOIA?
- How much does the service cost?
- How can I book a MOIA?
- How do I order a ride?
- Can I book a journey in advance?
- The MOIA app cannot find my location
- What is the minimum age to use MOIA?
- Can I request a journey with multiple destinations?
- Can I enter a starting point or destination outside the MOIA service area?